Frequently Asked Questions
Answers to what most Sri Lanka visitors ask us before booking — visas, timing, safety, transport and more.
Frequently asked questions
What most travellers ask us before booking a Sri Lanka trip.
Most visitors need an ETA (Electronic Travel Authorization) before they arrive. You apply for it online, and it is usually approved within a day. Apply only on the official gov.lk site, because look-alike sites charge extra fees.
Questions are answered bya real person
Sri Lanka travel FAQ from the people who answer your emails
These are the questions we get before almost every booking. Do I need a visa, or is it an electronic travel authorisation? What is the best time to visit Sri Lanka, given that the island has two monsoons and the weather differs on each coast? How many days do I need? Is Sri Lanka safe for tourists, and what should I look out for on the road?
You will also find answers on vehicle hire, currency, tipping and what a private tour includes. Each answer is short on purpose. If your question is missing or your situation is a little different, such as travelling with a toddler or a wheelchair, message us and a planner will answer you personally. We would rather you ask now than wonder for weeks, and a short message is all it takes to get a straight answer from a real person.
Visa and ETA
Do you need a visa, or an electronic travel authorisation?
Best time to go
The island has two monsoons, so each coast has its own season.
On the road
Safety, vehicle hire, currency, tipping and what a private tour includes.
Keep planning
Your question is not here?
Message us and a planner will answer you personally, even if you are travelling with a toddler or a wheelchair.