Frequently Asked Questions

Is 3 days enough to see Kandy and Bentota?

It is enough for a first impression. You see the elephants, the temple, tea and gems in the hills, then reach the coast for one evening and a boat ride. It is not a deep tour, and the drives are long. If you can add a night, Bentota or Peradeniya gardens are good ways to slow it down.

How long is the drive from the airport to Kandy?

The drive is about three hours, plus whatever time you spend at Pinnawala on the way. Because the elephant orphanage is on the route, it makes a natural break. After that the road climbs into the hills, and your driver-guide chooses the best stops depending on traffic and your energy.

How long is the drive from Kandy to Bentota?

It is the longest drive of the tour. The route goes down from the hills to the coast, past Colombo or around it, and takes several hours with stops. We usually leave Kandy in the early afternoon, after the tea and gem visits, so you arrive in the evening and still have time for the beach.

What time of year is best?

The hills and the south-west coast are driest from roughly December to March, and April is often still good. That is the easiest time for this route. In other months you can expect some rain, especially in the afternoon, but the temple, tea factory and boat ride all go ahead and the scenery is greener.

What should I wear at the Temple of the Tooth?

Cover your shoulders and knees, and choose clothes that are easy to wear in the heat. Shoes and hats come off at the entrance, so sandals are practical. Carrying a light scarf is handy for anyone who feels the temple air-conditioning or sun. Your driver-guide will tell you where to keep your voice low.

Is the tour suitable for children?

Yes, it is one of our gentlest programmes. Children usually love the Pinnawala elephants, the dance show and the boat ride through the mangroves. The days include long drives, so bring snacks, a tablet or a book. There is no strenuous walking, and we are happy to adjust the pace or add rest stops.

Is the gem or shopping stop compulsory?

No. The gem museum and workshop are there to show how stones are mined and cut, and you can enjoy the displays without buying anything. The shopping time in Kandy is also optional, and if you would rather rest or walk by the lake we can adjust the plan on the day.

Can I add more days or change the route?

Yes. All private tours with Volata Travels can be customised. Many guests add extra nights in Bentota or Kandy, include the botanic gardens at Peradeniya, or continue to Sigiriya and the ancient cities. Entrance fees are paid separately. Send us your flight times and interests, and we will propose a version that fits.

What's included in the 3-day tour price?

Meet and greet at Bandaranaike International Airport; 2 nights in 3-star and 2-star hotels (or similar), double or twin room sharing; a single room if you travel alone; Daily breakfast at your hotels (bed and breakfast); All transfers and sightseeing in a private air-conditioned vehicle; English-speaking driver-guide throughout the tour; Fuel, parking, driver accommodation and highway fees. The tour costs USD 258 per person when two adults share a room, or USD 504 for one traveller in a single room, for 2 nights / 3 days. These prices are valid for travel from 8 October 2026 to 30 November 2027.

What's not included?

International flights and the Sri Lanka ETA visa fee; Lunches, dinners and drinks (breakfast is included); Entrance fees and activity fees (Pinnawala Elephant Orphanage, Temple of the Sacred Tooth Relic and cultural show, Madu River boat ride, turtle hatchery); Optional tours and optional activities; Train tickets (if you choose the scenic train); Hotel supplements when you travel on 24 December and 31 December (New Year), and the Christmas supplement on 24 December; Tips, porterage and personal expenses; Early check-in and late check-out at hotels; Travel insurance and bank charges.

Is the price the same on 24 and 31 December?

Not quite. Hotels charge a compulsory supplement for the nights of 24 December (Christmas Eve) and 31 December (New Year's Eve), and these supplements are not included in the tour price. If your dates include either night, tell us when you enquire and we will confirm the supplement for the hotels on your route before you book.

Can I customize this tour?

Yes. The order of stops, the number of nights in each place, the hotels and the activities can all be adjusted to your dates, pace and budget — this is a private tour built around you, not a fixed group departure. Tell us what you would like to change and we will send a revised quote.

What is the cancellation policy?

All cancellations must be received in writing by your Volata Tour Consultant. Cancellations received up to 61 days before departure result in the loss of the deposit. Between 60 and 46 days before departure a charge of 25% of the tour price applies; between 45 and 29 days, 50%; between 28 and 15 days, 75%; and 14 days or less before departure the entire tour price is forfeited. Airline tickets follow the refund policy of each airline, and special event tickets follow the policy of each event. The full Terms & Conditions are at www.volatatravels.com/terms-and-conditions.