Frequently Asked Questions

Is 3 days enough for Kandy?

Three days gives you the main sights without rushing. Day one covers the elephants, the Tooth Relic temple and the dance show. Day two is for gems and the botanic gardens at an easy pace, and the last morning adds a spice garden. If you also want Sigiriya, Nuwara Eliya or the beach, ask us about a longer route that continues from Kandy.

How far is Kandy from the airport?

Kandy is about three hours by road from Bandaranaike airport, depending on traffic. On this tour the drive is divided by a stop at Pinnawala, about an hour and a half from Colombo, so the first day feels shorter than the distance suggests. The return journey on the last day takes about the same time.

What should I wear at the Temple of the Sacred Tooth Relic?

Cover your shoulders and knees, and avoid hats inside the temple area. Shoes and socks are left at the entrance, so slip-on footwear is easiest. Light cotton trousers or a long skirt work well in the heat. White clothing is common among local worshippers, but it is not a requirement for visitors. Your driver-guide will advise on etiquette.

Is the Pinnawala visit suitable for children?

Yes, children usually love it. They can watch the herd walk to the river, see the baby elephants being bottle-fed and spot the mahouts at work. The paths are easy for pushchairs and small legs, though it can be muddy. Keep a firm hold of small children near the animals, and bring sun cream, a hat and water.

How much walking is involved?

Very little. You walk on level paths at Pinnawala and Peradeniya, climb a few steps at the temple and stroll around the spice garden and gem museum. The botanic gardens are the longest walk, but the paths are wide and you can rest on benches along the way. Anyone with limited mobility can see the main areas at their own pace.

What is the best time to do this Kandy tour?

The central hills are generally driest from December to March, with good weather into April, but this is a tour that works in any month. Most activities are short and the temple and dance show are under cover. Afternoon showers are possible year-round, so carry a light waterproof for the gardens.

Are entrance fees and meals included?

The tour includes your private vehicle, English-speaking driver-guide and bed and breakfast at your hotel in Kandy. Entrance fees at Pinnawala, the temple, the dance show and the botanic gardens are paid separately. Lunch and dinner are your own choice, and your driver-guide can suggest good local places at every stop.

Can I combine Kandy with other places?

Yes. Kandy links easily with the Cultural Triangle around Sigiriya and Dambulla, the scenic train and tea country around Nuwara Eliya and Ella, and the beaches of the south-west coast. Tell us how many days you have and we can extend this programme or add a seaside finish to it.

What's included in the 3-day tour price?

Meet and greet at Bandaranaike International Airport; 2 nights in 4-star hotels (or similar), double or twin room sharing; a single room if you travel alone; Daily breakfast at your hotels (bed and breakfast); All transfers and sightseeing in a private air-conditioned vehicle; English-speaking driver-guide throughout the tour; Fuel, parking, driver accommodation and highway fees. The tour costs USD 338 per person when two adults share a room, or USD 651 for one traveller in a single room, for 2 nights / 3 days. These prices are valid for travel from 8 October 2026 to 30 November 2027.

What's not included?

International flights and the Sri Lanka ETA visa fee; Lunches, dinners and drinks (breakfast is included); Entrance fees and activity fees (Pinnawala Elephant Orphanage, Temple of the Sacred Tooth Relic and cultural show, Peradeniya Royal Botanic Gardens); Optional tours and optional activities; Train tickets (if you choose the scenic train); Hotel supplements when you travel on 24 December and 31 December (New Year), and the Christmas supplement on 24 December; Tips, porterage and personal expenses; Early check-in and late check-out at hotels; Travel insurance and bank charges.

Is the price the same on 24 and 31 December?

Not quite. Hotels charge a compulsory supplement for the nights of 24 December (Christmas Eve) and 31 December (New Year's Eve), and these supplements are not included in the tour price. If your dates include either night, tell us when you enquire and we will confirm the supplement for the hotels on your route before you book.

Can I customize this tour?

Yes. The order of stops, the number of nights in each place, the hotels and the activities can all be adjusted to your dates, pace and budget — this is a private tour built around you, not a fixed group departure. Tell us what you would like to change and we will send a revised quote.

What is the cancellation policy?

All cancellations must be received in writing by your Volata Tour Consultant. Cancellations received up to 61 days before departure result in the loss of the deposit. Between 60 and 46 days before departure a charge of 25% of the tour price applies; between 45 and 29 days, 50%; between 28 and 15 days, 75%; and 14 days or less before departure the entire tour price is forfeited. Airline tickets follow the refund policy of each airline, and special event tickets follow the policy of each event. The full Terms & Conditions are at www.volatatravels.com/terms-and-conditions.