Frequently Asked Questions

Is this 11 day tour suitable for children?

Yes, it was designed with families in mind. Drives are broken up by short stops, most afternoons are free for rest, and children usually enjoy the elephants, the ox-cart, the canoe, the train and the beach. The Yala safari starts before dawn, so an afternoon drive can replace it for younger ones. Tell us the children's ages when you enquire and we will check seat belts, child seats and the pace of each day.

How hard is the Sigiriya climb, and can we skip it?

The climb is about 1,200 steps, some steep and open to the sun, so it suits steady walkers rather than anyone with knee or heart problems. You can stop on the platforms, turn back at any point or skip it. The water gardens and lower terraces are flat and still give a clear idea of the site, and the day has a long afternoon break either way.

How long is the scenic train ride, and is it comfortable?

The ride from Nanu Oya to Ella takes roughly three to four hours. Seats are simple rather than luxurious, carriages can be busy, and delays of a few minutes are normal. Most guests find the views of tea slopes, tunnels and waterfalls worth it. Your driver meets you in Ella, so there is no luggage to carry on the train, and the road alternative remains available if anyone prefers it.

What is the best time for this route?

No month suits every stop. Kandy, the hills and the Bentota coast are driest roughly from December to March, while the Cultural Triangle is drier from about April to September. Yala is best in the drier months. February and March are a good compromise. In the wetter months you will see greener scenery and fewer visitors, though showers can interrupt outdoor plans.

How much driving is there each day?

Most days include between one and four hours on the road, broken by sights. The longest stretches are the first day from the airport to Dambulla, roughly three and a half to four hours, the hills day to Nuwara Eliya, three to four hours, and the day from Tissamaharama to Galle, about three hours. Your driver-guide plans comfort stops, and children can nap in the air-conditioned vehicle.

Can we add whale watching or more beach nights?

Yes. Mirissa is about 45 minutes beyond Galle, and about two hours from Bentota, and whale-watching boats there usually run from around November to April, leaving early in the morning. We can move the free day or add a night on the south coast. Sightings are never certain, so we describe it as an option rather than part of the programme.

What should we pack for hills and beach?

Bring light cotton clothes for most days, a warm jumper or fleece for Nuwara Eliya, a rain jacket, walking shoes with grip for Sigiriya, a hat, sunscreen and swimwear. Cover shoulders and knees at temples, and carry a scarf if you like. Neutral colours help on safari, and a small day bag keeps water, tissues and insect repellent at hand.

Is the Yala jeep safari included, and will we see a leopard?

A Yala jeep safari with a tracker is part of the programme, and park and jeep fees are paid separately on the day. Yala has one of the highest leopard densities known, so there is a good chance of seeing one, but wild animals do not keep appointments. Elephants, crocodiles, peacocks and many birds are likely even if the cat stays hidden.

What's included in the 11-day tour price?

Meet and greet at Bandaranaike International Airport; 10 nights in 4-star hotels (or similar), double or twin room sharing; a single room if you travel alone; Daily breakfast at your hotels (bed and breakfast); All transfers and sightseeing in a private air-conditioned vehicle; English-speaking driver-guide throughout the tour; Fuel, parking, driver accommodation and highway fees. The tour costs USD 1320 per person when two adults share a room, or USD 2527 for one traveller in a single room, for 10 nights / 11 days. These prices are valid for travel from 8 October 2026 to 30 November 2027.

What's not included?

International flights and the Sri Lanka ETA visa fee; Lunches, dinners and drinks (breakfast is included); Entrance fees and activity fees (Pinnawala Elephant Orphanage, Dambulla Cave Temple, Sigiriya Rock, Minneriya jeep safari, village experience, Temple of the Sacred Tooth Relic and cultural show, Peradeniya Royal Botanic Gardens, Yala jeep safari and more); Optional tours and optional activities; Train tickets (if you choose the scenic train); Hotel supplements when you travel on 24 December and 31 December (New Year), and the Christmas supplement on 24 December; Tips, porterage and personal expenses; Early check-in and late check-out at hotels; Travel insurance and bank charges.

Is the price the same on 24 and 31 December?

Not quite. Hotels charge a compulsory supplement for the nights of 24 December (Christmas Eve) and 31 December (New Year's Eve), and these supplements are not included in the tour price. If your dates include either night, tell us when you enquire and we will confirm the supplement for the hotels on your route before you book.

Can I customize this tour?

Yes. The order of stops, the number of nights in each place, the hotels and the activities can all be adjusted to your dates, pace and budget — this is a private tour built around you, not a fixed group departure. Tell us what you would like to change and we will send a revised quote.

What is the cancellation policy?

All cancellations must be received in writing by your Volata Tour Consultant. Cancellations received up to 61 days before departure result in the loss of the deposit. Between 60 and 46 days before departure a charge of 25% of the tour price applies; between 45 and 29 days, 50%; between 28 and 15 days, 75%; and 14 days or less before departure the entire tour price is forfeited. Airline tickets follow the refund policy of each airline, and special event tickets follow the policy of each event. The full Terms & Conditions are at www.volatatravels.com/terms-and-conditions.