Frequently Asked Questions

Is 12 days enough for Kandalama, Kandy, Nuwara Eliya and Bentota?

Yes. Twelve days allows two nights in each main region, so you spend most of your time seeing things rather than packing. The longest drives are day two, day six by train and day eight down to the coast, and each includes stops. If you want more time anywhere, such as a third night at Kandalama or the beach, we can lengthen or reshape the route.

What is the best time of year for this tour?

No single month suits every region. The hills and south-west coast are driest from roughly December to March, while the Cultural Triangle is driest from April to September. Many travellers pick March to April or September to October as a compromise. Elephants gather at Minneriya in the drier months, but sightings are never promised. Nuwara Eliya is cool at any time.

How long is the scenic train from Kandy to Nuwara Eliya?

Plan on about four to five hours from Kandy to Nanu Oya station, with the drive from the station to Nuwara Eliya after that. The train is slow and often busy, and delays can happen. Your driver takes you to Kandy station and meets you at Nanu Oya. If you prefer, the same journey can be done by road in about three to four hours.

How hard is the Sigiriya climb?

The route to the top involves about 1,200 steps, many of them steep or on metal stairways. Most healthy people manage it in a couple of hours with rests. Go in the late afternoon or early morning to avoid the heat, carry water and wear shoes with a grip. You can walk the water gardens and stop partway if the climb is too much.

Will we definitely see elephants at Minneriya?

No wildlife sighting can be promised, but the odds are good in the drier months, when elephants come to the reservoir shore to drink and graze. Outside those months the herds spread out, and your guide may suggest Kaudulla instead. The safari lasts two to three hours, and park entry and jeep fees are paid separately.

Is this tour suitable for children and older travellers?

Yes, with some planning. Children usually enjoy the elephants, the village ox-cart and the beach, but the Sigiriya climb and the long train ride may be tiring for young ones. Older travellers can skip the summit and still see the water gardens and frescoes area. Tell us about any mobility needs and we will adjust the pace.

What should I pack for the hills and the coast?

Bring light cotton clothes for the lowlands and a warm layer for Nuwara Eliya, where nights are cold. Cover your shoulders and knees for temples, and wear shoes that slip off easily. Add a hat, sunscreen, insect repellent, a small day bag for the train, a swimsuit and sturdy walking shoes for Sigiriya and the gardens.

Can the itinerary be changed?

Yes. Every Volata Travels tour is private and can be adjusted. Popular changes include adding a night near Sigiriya, replacing the train with a road transfer, adding Polonnaruwa, or using the Bentota day for a whale-watching trip from Mirissa in the right season. Send us your preferences and we will propose a version that fits.

What's included in the 12-day tour price?

Meet and greet at Bandaranaike International Airport; 11 nights in 4-star hotels (or similar), double or twin room sharing; a single room if you travel alone; Daily breakfast at your hotels (bed and breakfast); All transfers and sightseeing in a private air-conditioned vehicle; English-speaking driver-guide throughout the tour; Fuel, parking, driver accommodation and highway fees. The tour costs USD 1316 per person when two adults share a room, or USD 2525 for one traveller in a single room, for 11 nights / 12 days. These prices are valid for travel from 8 October 2026 to 30 November 2027.

What's not included?

International flights and the Sri Lanka ETA visa fee; Lunches, dinners and drinks (breakfast is included); Entrance fees and activity fees (Pinnawala Elephant Orphanage, Dambulla Cave Temple, Sigiriya Rock, village experience, Minneriya jeep safari, Temple of the Sacred Tooth Relic and cultural show, Peradeniya Royal Botanic Gardens, Hakgala Botanical Gardens and more); Optional tours and optional activities; Train tickets (if you choose the scenic train); Hotel supplements when you travel on 24 December and 31 December (New Year), and the Christmas supplement on 24 December; Tips, porterage and personal expenses; Early check-in and late check-out at hotels; Travel insurance and bank charges.

Is the price the same on 24 and 31 December?

Not quite. Hotels charge a compulsory supplement for the nights of 24 December (Christmas Eve) and 31 December (New Year's Eve), and these supplements are not included in the tour price. If your dates include either night, tell us when you enquire and we will confirm the supplement for the hotels on your route before you book.

Can I customize this tour?

Yes. The order of stops, the number of nights in each place, the hotels and the activities can all be adjusted to your dates, pace and budget — this is a private tour built around you, not a fixed group departure. Tell us what you would like to change and we will send a revised quote.

What is the cancellation policy?

All cancellations must be received in writing by your Volata Tour Consultant. Cancellations received up to 61 days before departure result in the loss of the deposit. Between 60 and 46 days before departure a charge of 25% of the tour price applies; between 45 and 29 days, 50%; between 28 and 15 days, 75%; and 14 days or less before departure the entire tour price is forfeited. Airline tickets follow the refund policy of each airline, and special event tickets follow the policy of each event. The full Terms & Conditions are at www.volatatravels.com/terms-and-conditions.