Frequently Asked Questions

Is white-water rafting at Kitulgala safe for beginners?

Yes, the rafting is designed for first-timers. You receive a helmet, a life jacket and a safety briefing, and a trained guide steers the raft. Rapids range from gentle to lively depending on recent rain, so conditions are checked on the day. Swimming ability helps but is not essential. Children and anyone unsure can ask for a shorter or calmer option.

What is the best time to do this 9 day tour?

February to April is a good compromise, because the hills, the west coast and the Cultural Triangle are all fairly dry. Elephants gather at Minneriya in the drier months, roughly July to October. Rafting works in most seasons but depends on the river level. Nuwara Eliya is cool all year, and rain is possible in any region.

Why stay three nights in Habarana?

Habarana sits between Sigiriya, Dambulla, Polonnaruwa and the elephant parks, so you can do each at its best time without changing hotel. It also gives you a rest day on day four, which balances the early Sigiriya climb and the late safari. You can use the free morning to add Polonnaruwa if you prefer a fuller schedule.

How difficult is the Sigiriya climb?

About 1,200 steps lead to the summit, some of them steep and on metal stairways. Most reasonably fit visitors manage it in two to three hours including stops. Start early to avoid heat and crowds, wear shoes with grip, carry water and take your time. You can also enjoy the water gardens and the frescoes without going all the way up.

Will we see elephants on the safari?

Elephants are often seen at Minneriya and Kaudulla in the drier months, when herds come to the reservoir shore, sometimes with calves. However, sightings can never be promised, and numbers vary through the year. Your guide chooses between Minneriya and Kaudulla based on water levels. Entrance and jeep fees are paid separately from the tour price.

How long are the drives between Kandy, Nuwara Eliya and the coast?

Habarana to Kandy takes about three hours with a spice-garden stop, and Kandy to Nuwara Eliya roughly three to four hours by road. The longest day is Nuwara Eliya to Beruwala, which includes waterfalls and rafting. Beruwala to the airport takes about two hours. Your driver plans breaks so that the days remain comfortable.

What should I wear and bring for rafting and temples?

For rafting, wear swimwear and quick-drying clothes, secure sunglasses, and bring a change of clothes and a towel. For temples, cover shoulders and knees and expect to remove shoes, so slip-on footwear is handy. Pack a warm layer for Nuwara Eliya, where evenings are cold, plus a hat, sunscreen, insect repellent and comfortable walking shoes for Sigiriya.

Can this tour be customised?

Yes. All Volata Travels itineraries are private and flexible. You can add Polonnaruwa on the free day, replace rafting with canyoning or a jungle walk, extend the beach stay or change hotels. Tell us your interests, your fitness level and any dates you already have in mind, and we will adjust the plan and send you a revised version to look over before you decide.

What's included in the 9-day tour price?

Meet and greet at Bandaranaike International Airport; 8 nights in 4-star hotels (or similar), double or twin room sharing; a single room if you travel alone; Daily breakfast at your hotels (bed and breakfast); All transfers and sightseeing in a private air-conditioned vehicle; English-speaking driver-guide throughout the tour; Fuel, parking, driver accommodation and highway fees. The tour costs USD 1112 per person when two adults share a room, or USD 2149 for one traveller in a single room, for 8 nights / 9 days. These prices are valid for travel from 8 October 2026 to 30 November 2027.

What's not included?

International flights and the Sri Lanka ETA visa fee; Lunches, dinners and drinks (breakfast is included); Entrance fees and activity fees (Pinnawala Elephant Orphanage, Dambulla Cave Temple, Sigiriya Rock, village experience, Minneriya jeep safari, Kaudulla jeep safari, Temple of the Sacred Tooth Relic and cultural show, rafting and adventure activities and more); Optional tours and optional activities; Train tickets (if you choose the scenic train); Hotel supplements when you travel on 24 December and 31 December (New Year), and the Christmas supplement on 24 December; Tips, porterage and personal expenses; Early check-in and late check-out at hotels; Travel insurance and bank charges.

Is the price the same on 24 and 31 December?

Not quite. Hotels charge a compulsory supplement for the nights of 24 December (Christmas Eve) and 31 December (New Year's Eve), and these supplements are not included in the tour price. If your dates include either night, tell us when you enquire and we will confirm the supplement for the hotels on your route before you book.

Can I customize this tour?

Yes. The order of stops, the number of nights in each place, the hotels and the activities can all be adjusted to your dates, pace and budget — this is a private tour built around you, not a fixed group departure. Tell us what you would like to change and we will send a revised quote.

What is the cancellation policy?

All cancellations must be received in writing by your Volata Tour Consultant. Cancellations received up to 61 days before departure result in the loss of the deposit. Between 60 and 46 days before departure a charge of 25% of the tour price applies; between 45 and 29 days, 50%; between 28 and 15 days, 75%; and 14 days or less before departure the entire tour price is forfeited. Airline tickets follow the refund policy of each airline, and special event tickets follow the policy of each event. The full Terms & Conditions are at www.volatatravels.com/terms-and-conditions.