Frequently Asked Questions

Is 13 days enough to see Sri Lanka's ancient cities and the south?

Yes. Thirteen days lets you spend a night in each of the first three ancient cities, two nights in Kandy and two in Ella, and still reach Yala and the south coast. It does not include the far north or the east coast. The route is full but not frantic, and the double nights give you rest days. If you want more time at the beach, we can add a night.

Why do you sleep in Anuradhapura and Polonnaruwa?

Staying in the ancient cities means you see them at the best times: Anuradhapura at dusk, when pilgrims bring lamps to the sacred tree, and Polonnaruwa in the soft afternoon light, with a short drive next morning to Sigiriya. It also avoids long transfers on the same day as the sightseeing. Some travellers prefer a single base, and we can arrange that if you wish.

How hard is the Sigiriya climb?

The climb has about 1,200 steps and takes two to three hours with stops. Some stairs are steep and exposed to the sun, so go early and carry water. You do not need climbing skills, and many fit older travellers manage it at a slow pace. If you prefer, you can skip the summit and enjoy the gardens and the Pidurangala viewpoint instead.

When is the best time of year to take this tour?

December to March suits Kandy, the hills and the south-west coast, while the Cultural Triangle is drier from April to September. Yala is best in the drier months, roughly February to September, and whale watching at Mirissa runs from about November to April. No month is perfect everywhere, so choose the part you care about most and expect occasional rain elsewhere.

Is the train ride to Ella included in the programme?

The train from Nanu Oya to Ella is part of the plan, but the tickets are bought separately and seats must be reserved in advance, so tell us your dates early. The ride takes roughly three to four hours. Your driver follows by road with your luggage and meets you in Ella. If trains are full or you prefer to drive, we can change the day.

Will we definitely see a leopard at Yala?

No honest operator can promise it. Yala has one of the highest leopard densities known, so there is a good chance, but animals roam freely and sightings depend on luck, season and patience. Elephants, crocodiles, peacocks and many birds are seen on most safaris. The park also closes for part of the year, so we always check the dates before you travel.

What should I wear for temples and in the hills?

Temples require covered shoulders and knees and removal of shoes, so pack light long trousers or skirts and a scarf. Carry socks for the hot paving at Anuradhapura. In Nuwara Eliya and Ella the evenings are cool, so bring a warm layer and a light waterproof. Sturdy shoes help at Sigiriya, Pidurangala and the walks around Ella.

Can we shorten or change the route?

Yes. Every Volata Travels tour is private and can be customised. People often shorten the Ella section, replace a night in the ancient cities with a single Habarana base, add Minneriya's elephants, include Mihintale or extend the beach stay. Tell us how many days you have and what matters most, and we will rebuild the programme and the hotels around it.

What's included in the 13-day tour price?

Meet and greet at Bandaranaike International Airport; 12 nights in 4-star hotels (or similar), double or twin room sharing; a single room if you travel alone; Daily breakfast at your hotels (bed and breakfast); All transfers and sightseeing in a private air-conditioned vehicle; English-speaking driver-guide throughout the tour; Fuel, parking, driver accommodation and highway fees. The tour costs USD 1436 per person when two adults share a room, or USD 2730 for one traveller in a single room, for 12 nights / 13 days. These prices are valid for travel from 8 October 2026 to 30 November 2027.

What's not included?

International flights and the Sri Lanka ETA visa fee; Lunches, dinners and drinks (breakfast is included); Entrance fees and activity fees (Dambulla Cave Temple, village experience, Anuradhapura sacred city, Sigiriya Rock, Pidurangala Rock, Polonnaruwa ancient city, Temple of the Sacred Tooth Relic and cultural show, Peradeniya Royal Botanic Gardens and more); Optional tours and optional activities; Train tickets (if you choose the scenic train); Hotel supplements when you travel on 24 December and 31 December (New Year), and the Christmas supplement on 24 December; Tips, porterage and personal expenses; Early check-in and late check-out at hotels; Travel insurance and bank charges.

Is the price the same on 24 and 31 December?

Not quite. Hotels charge a compulsory supplement for the nights of 24 December (Christmas Eve) and 31 December (New Year's Eve), and these supplements are not included in the tour price. If your dates include either night, tell us when you enquire and we will confirm the supplement for the hotels on your route before you book.

Can I customize this tour?

Yes. The order of stops, the number of nights in each place, the hotels and the activities can all be adjusted to your dates, pace and budget — this is a private tour built around you, not a fixed group departure. Tell us what you would like to change and we will send a revised quote.

What is the cancellation policy?

All cancellations must be received in writing by your Volata Tour Consultant. Cancellations received up to 61 days before departure result in the loss of the deposit. Between 60 and 46 days before departure a charge of 25% of the tour price applies; between 45 and 29 days, 50%; between 28 and 15 days, 75%; and 14 days or less before departure the entire tour price is forfeited. Airline tickets follow the refund policy of each airline, and special event tickets follow the policy of each event. The full Terms & Conditions are at www.volatatravels.com/terms-and-conditions.